Reach Out to Us for ANYTHING
We are here to provide support in every way possible. Whether you have a question, a special request, or want to say hello, we’d love to hear from you!
We value your feedback and strive to improve our services based on your input. Your satisfaction is our top priority, and we are committed to addressing any concerns or requests you may have.
Feel free to contact us; we will be more than happy to assist you.
Check out our FAQ (Frequently Asked Questions) section for answers the most common questions.
Live Support & Contact
We greatly appreciate your valuable feedback as it helps us enhance our services. Please don’t hesitate to contact us; feel free to ask for anything.
If you are a customer, please provide your customer code to expedite the response time. Including your customer code can ensure a faster and more efficient resolution to your question.
Thank you for choosing our services. We will turn back your request as soon as possible.
Our plans include fast-managed WordPress servers, a secure environment, premium plugins, and expert support services. Depending on your chosen plan, you may also have access to custom solutions and features tailored to your needs.
Yes! Our plans come with a 14-day free trial, so you can test our service and see if it’s right for you. There is no credit card required to start your free trial.
To get a demo, contact us and let us know what you’re looking for. We’ll be happy to provide you with a demo that meets your needs, so you can see how our service works and decide if it’s right for you.
When we say “manage your site,” we mean that we take care of all aspects of your website’s maintenance and upkeep.
This includes adding, changing, or deleting content as per your requirements. Whether it’s blog content or product descriptions, we can assist you in creating engaging and SEO-friendly content.
Additionally, we provide ideas and suggestions for improving your website’s content strategy to attract more visitors and enhance user experience.
We not only manage the site if you want we train and teach you how to manage your site without anybody’s help.
Our “PlayGround System” allows you to experiment and make changes to your website without fearing making any irreversible mistakes. It provides a safe environment to test new features, plugins, or design elements before implementing them on your live site.
In time you will have more control over your site and make updates or changes whenever necessary without relying solely on anybody’s assistance.
We monitor your site regularly to ensure it functions properly and handle any security measures needed to protect it from potential threats.
Furthermore, we perform daily and weekly website backups to ensure your data is safe and can be restored.
Our comprehensive management services cover all aspects of your website, allowing you to focus on other essential elements of your business.
Yes, you can transfer an existing website to our platform. However, the time it takes to move your site may vary depending on the type and complexity of your website. We recommend contacting our customer service team for more information and assistance with the transfer process.
We offer expert support services to all our customers, so you can get help whenever needed. You can contact us via email or live chat; our support team will gladly assist you.
No, there are no additional costs associated with technical support or troubleshooting. Our customer support team is available to assist you with any issues you may encounter with your website at no extra charge.
We offer a variety of plans to suit different needs and budgets. To choose the right plan for you, consider factors such as your website’s size and complexity, traffic volume, and budget. If you’re unsure which plan to choose, please contact us for guidance.
In normal conditions, there are no limitations on the amount of content you can add to your site.
However, please note that our system cannot be used as a video or image hosting site or for spam content.
We encourage users to adhere to our content guidelines and use the platform responsibly.
Yes, there is a money-back guarantee available if you are not satisfied with the service within 30 days of your purchase.
However, please note that in some instances, such as when we create a custom logo for you, there may be a small deduction from the refund amount.
In normal conditions, there are no restrictions on the number of pages you can have on your website.
However, it is essential to consider that a typical company website does not require many pages, and excessive pages may not be practical or necessary.
If you have an e-commerce shop, you can add up to 50 single or variable products without additional hosting costs. However, if you exceed this limit, there may be additional hosting costs as WooCommerce, the e-commerce platform, requires high system requirements to handle a more significant number of products.
For more detailed information and to discuss your specific needs, we recommend contacting our customer services team, who can provide further guidance and assistance.
Yes, our platform offers a range of SEO features and tools to help improve your website’s visibility on search engines.
We ensure your website is entirely SEO adaptable and optimized for search engine rankings.
This includes creating responsive designs, implementing Google schema markup, and incorporating necessary keywords throughout your website.
We also provide options for adding H1 and H2 headlines, meta tags, and other essential elements contributing to a well-optimized website.
We aim to help you achieve higher rankings and attract more organic traffic to your site.
First, we want to assure you that we prioritize the security and privacy of your website and customer data. We do not collect any customer information in any way, ensuring their personal details remain confidential.
In terms of monitoring, we primarily focus on the central systems of your website, such as the main folders, plugins, and core files. However, we cannot access detailed analytics or information about your customers or visitors. Our monitoring aims to detect any potential security threats or vulnerabilities within your website.
Additionally, we only access your website when you explicitly permit us or require our assistance. We maintain a log file that records when we access your site and what actions we perform. We will happily share this log file if you want to review it.
Our approach is centered around respecting your privacy and providing the necessary security measures to protect your website and customer data.